To satisfy a pent-up demand for a secure, enterprise solution for sharing protected personal information with recipients that are external to PHSA, IMITS has developed a
Secure File Transfer Service, which allows anyone with a PHSA, VCH or PHC email account to share documents and other files.
This service mimics Dropbox or other cloud-based file sharing services, except shared files remain in Canada and they are fully encrypted during transmission. It also contains proper authentication controls along with the ability to audit application access—a protection that is not available using non-approved cloud-based services.
Everyone with a health authority email address has already been provisioned access (use your email address and password to log in). The IMITS InfoCentre contains more detailed information about the Secure File Transfer service. You must be on the network to access this site.
Before sharing protected personal information with external recipients, you must get permission. Acceptable external recipients of shared files include:
- Ministry of Health
- BC health authorities and other Canadian health organizations
- Universities and other research organizations
- External contractors or vendors
- Private physician offices
If sharing protected health or employee information, you must have approval. If unsure, contact PHSA Privacy (or, for REB-approved research studies at PHSA, the Research Privacy Office), VCH Privacy Office or Providence Health Privacy Office. The email you choose depends on the owner of the data.
All files containing private/confidential information must be sent with appropriate security measures using passwords or encryption based on the sensitivity of the information. Passwords should be provided in a different manner (e.g. by phone, text). Please also ensure that recipients secure the information appropriately.